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Pricing All charges are for time out, whether used or not. Prices shown here are for a one day rental. Special rates are available for longer periods when arrangements are made in advance. All prices are subject to change without notice, (We charge 6% Sales Tax).
Reservation Procedure
We strongly recommend reserving items for your party in advance to avoid disappointment especially during spring & summer months. A 50% non-refundable deposit is required, on orders of $ 299.oo or more in order to secure a rental. The balance will be due the day & time of delivery .
Cancellation Policy Reservations may be cancelled 7 days prior to the delivery date. If a reservation is cancelled prior the 7 days there is a 50% cancellation fee.We reserve the right to cancel any reservations due to severe or imminent deterioration of weather conditions. You will not be charged if We cancel due to weather.
There will be no refunds or reductions in price due to foul weather once the unit is set up on location.
Delivery
We Deliver directly to your Door or dock- "first floor" . There will be additional charges for other than first floor deliveries. Chairs and tables will be delivered stacked. They must be stacked for pickup. Delivery charges are based on city-zip code.
Set up/Take Down Services Set up and take down service is available at an additional cost. It is $2.00 per table and $1.00 per chair. All tables and chairs are delivered stacked and to be picked up stacked unless prior arrangements have been made with our company.
Loss or Damage of Rental Equipment
All broken, burned, damaged, excessively soiled or lost items are charged in addition to accrued rental.
Customer has the responsibility of items and equipment. Broken, burned, excessively soiled, Loss or Damage resulting from Theft or Vandalism , as stated on the Rental contract.
No equipment may be taken apart or moved to another address, unless Castle Event Rentals, Inc. gives specific consent. Please make sure equipment is secured when not in use and protected from the weather.
"Please do not Staple into tables and remove any tape used. "
Our item counts must be accepted unless we are notified Immediately. "No Credit 'will be given for unused equipment unless it is returned with our delivery staff or returned by the customer prior to the start of the event.
We want to give the best posible Quality Rentals to You & all our customers.
Thanks! for considering doing Business with Us, & Enjoy your Party!!
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